Privacy Policy

1. What data we collect

We collect only what is necessary to run this website and communicate with visitors.

• Contact form submissions

  When you fill out our contact form, we receive your name, email address, and any message content you provide. Subject field is optional.

• Analytics data

  If you consent to analytics cookies, we collect anonymised usage data such as pages visited, time on site, and general device/browser type to understand how the site performs.

• Cookie preferences

  Your cookie consent choices are stored locally in your browser via localStorage. This data never leaves your device.

• Server logs

  Standard web server logs may capture IP addresses and request timestamps for security and diagnostic purposes. These are retained briefly and not used for profiling.

2. How we use your data

• To respond to enquiries — contact form data is used solely to reply to your message. We don't subscribe you to any mailing list without your explicit agreement.

• To improve the website — anonymised analytics (where consented) help us understand which pages are useful and where navigation could be clearer.

• For security — server logs are reviewed only when investigating unusual activity or technical faults.

We do not sell personal data to third parties. We do not use your data for automated decision-making or profiling.

3. Legal basis for processing

• Consent — analytics and advertising cookies are processed only after you actively consent via the cookie banner.

• Legitimate interests — server security logs and basic site functionality fall under our legitimate interest in operating a safe, functional website.

• Contractual necessity — when you reach out about a project, processing your contact details is necessary to respond and potentially enter into a working relationship.

4. Data sharing and third parties

Pixelpaw does not sell or trade personal data. Data may be shared with the following categories of third-party service providers where necessary to operate the site:

• Web hosting and infrastructure providers — for serving the website

• Analytics platforms (if consented) — for anonymised traffic analysis

• Email delivery providers — for receiving contact form messages

All third-party services are selected with data minimisation in mind. We do not share data with advertisers or data brokers.

5. Data retention

• Contact form messages: retained for as long as needed to manage the enquiry, and removed once the matter is resolved — typically within 12 months.

• Server logs: typically deleted within 30 days unless required for an ongoing security investigation.

• Cookie consent records: stored in your browser until cleared by you.

6. How we protect your data

• HTTPS encryption for all data in transit between your browser and our server

• Access to contact data is limited to those directly involved in responding to enquiries

• Cookie preferences are stored client-side only — never transmitted to our servers

• In the event of a data breach affecting your personal information, we will notify affected parties in accordance with applicable law

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you

• Rectification — ask us to correct inaccurate data

• Erasure — request deletion of your personal data, subject to legal retention obligations

• Portability — receive your data in a structured, commonly used format

• Objection — object to processing based on legitimate interests

• Withdraw consent — at any time, for processing based on consent (including cookies)

To exercise any of these rights, contact us via our contact page. We will respond within 30 days.

8. Changes to this policy

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. The date at the top of this page indicates the last revision. Continued use of the site after a change constitutes acceptance of the updated terms.